Upon placement of an order and receipt of that order by Modd Podd™ customers will be sent written confirmation via email. Please check spam folders if emails are not received within 24 hours. Any alterations to that order will also be confirmed with the customer via email notification. Once an order has been shipped, customers will receive a confirmation email with the tracking number. Please note, an order placed for multiple items may result in multiple or partial shipments. Please allow 5-7 business days from the time of purchase for order processing however we do strive to process orders within 24 hours of order receipt. Shipping times may vary by destination.

Given the handmade and recycled nature of our products, items that become sold out may not become available again for a few weeks. We appreciate your patience. Modd Podd™ reserves the right to cancel and refund any order, at any time, for any reason. For any questions regarding orders, please contact lindajgh@me.com We will always make our best efforts to accommodate requests for expedited processing.

Should you require expedited shipping in the form of guaranteed next day delivery or second day delivery you will be given the option of making these selections on our check-out page. Those rates will vary according to package size, weight and final destination.

All transit times begin after the product is processed and shipped. Estimated transit time for international shipment assumes normal customs approval without delay. All shipping methods are not available for all destinations. All shipping policies are subject to change at any time for any reason at Modd Podd's™ discretion.

While reviewing the shopping cart page at the beginning of the checkout process, checking the box marked “Require signature for delivery” will indicate that the shipping provider (often UPS) must require a signature or other acknowledgement of receipt prior to leaving the package at its destination. Modd Podd™ is not responsible for packages lost or stolen after the package is confirmed delivered by the shipping provider.
If “Require signature for delivery” is not selected, the customer is agreeing that packages may be delivered and left even when a recipient is not present, and such packages will have been delivered per the shipping provider's standard confirmation. If “Require signature for delivery” is selected, and for some reason the recipient is unable to provide a signature or other acknowledgement and delivery is delayed as a result, it will be the customer's responsibility to arrange delivery or pickup from the shipping provider using the tracking information provided by Shipping Speeds.
Should you require expedited shipping in the form of guaranteed next day delivery or second day delivery you will be given the option of making these selections on our check-out page. Those rates will vary according to package size, weight and final destination.

ModdPodd.com™ (“the site”) takes your online privacy very seriously. The site's privacy policy is governed by the following: any and all use of the site constitutes acceptance of this policy. If you do not agree with this policy immediately cease use of this site. We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our site, we also automatically receive your computer's IP address in order to provide us with information that helps us learn about your browser and operating system. We may occasionally send you informative, product, and sales related emails to your address on file. If you wish to opt out of receiving these communications, please notify us at any time of your request to be removed from our communication contact list. Please send your request to unsubscribe@moddpodd.com
We may use cookies in order to collect information on your purchases of our products. However, these automatically stored cookies do not contain any of your personal information, financial/home address, etc.
We may disclose your personal information if we are required by law to do so or if you violate our Policies.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Questions and concerns regarding privacy, security, or other legal matters, email info@moddpodd.com.